Reference

Terms That Cover Your Account on dk445

These terms set out how your dk445 account works — what you agree to when you register, how deposits and withdrawals through bKash, Nagad, and Rocket are handled, and what applies under your local law and eligible region.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion-dependent accessOne account per personSubject to local law
dk445 Terms That Cover Your Account on dk445
HOW WE OPERATE

How dk445 Handles Your Account Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records are retained as required by applicable financial regulations, and personal details are removed when your account is closed and the retention period ends. You can request a copy of the data we hold or ask us to correct inaccurate information by contacting support with your account ID.

Data Retention

Transaction and identity records are kept for the period required under applicable law. We delete personal data once that period expires and your account is closed.

Account Security

Your account is protected by OTP verification on login. Never share your PIN or OTP with anyone — our team will never ask for them.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and to remember your wallet preference between visits. No third-party ad tracking cookies are set without your consent.

Data Requests

To access, correct, or delete your personal data, contact support with your registered mobile number and account ID. We respond to verified requests within a reasonable timeframe.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries directly. Reach out through the channels below and include your registered account details so we can respond accurately.

Live Chat Open the chat widget from your account dashboard. Available for account and terms queries during our published support hours.
Email Support Send your query to our support address listed in your account settings. We aim to respond within one business day.
Help Centre Our help centre covers common terms questions — account limits, wallet verification steps, and eligibility conditions — before you need to contact us.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to your account.

These terms apply to anyone who registers an account on dk445. Access depends on your local law and eligible region — it is your responsibility to confirm that online gaming is lawful where you are.

Yes. We may update these terms when our services change. We will notify you via your registered contact details before material changes take effect. Continued use of your account after that notice counts as acceptance.

If your wallet provider reverses or disputes a transaction, we may place a temporary hold on your account while we investigate. Contact support with your transaction reference and we will work through it with you.

Send a closure request to our support team from your registered contact details. We will process it and confirm once your account balance is settled and any pending withdrawals are complete.

We retain transaction and identity records for the period required under applicable regulations. Once your account is closed and that period ends, personal data is deleted from our systems.

Where any clause conflicts with applicable local law in your eligible region, local law takes precedence. These terms are not intended to override your statutory rights.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.